Friday 14 May 2010

Correos

The Correos to anybody in the UK is the Royal Mail. The people who move the letters and parcels around Spain and if you are lucky deliver them to your Urbanisation.
There is no door delivery in Spain. Each urbanisation or apartment has its own set of mail boxes and the mail is delivered into them, in our case by men (or woman) on yellow scooters.
It has taken a lot of time and effort on the urbanisation committee and our Spanish Administrators to get  the post through. Due to some internal “cock-up” the local town hall and the builders provided the 75% of the residents with the wrong address, a road name was incorrect. Why this stopped the other 25% from getting through was a mystery.
Having got this correct we had to wait 6 months for a “blue sign” with numbers on to be erected by the council. Then the Correos lost the master key to the mail boxes (we have one at each end of the (Urbanisation). Once we got a locksmith to change the locks and provide the local Correos office with the key, they then found the original key and started to use that. Obviously it did not work and we spent some time getting the keys sorted out.
Eventually, we had agreement that all was well, however, test postings from the UK, Spain and the USA and our Spanish Administrators all failed. On making, through our Spanish administrators, an official complaint the post came through.
Asking about back post we were told that it all had been destroyed! Evidently a common occurrence in Spain. Saves having a backlog I suppose. We were told officially that all post was destroyed that could not be delivered as this saved the customer money as they would have to charge for storage!
Now that we have been down this long and winding road of attrition we have regular post. We do check deliveries on a monthly basis by having or Administrators send us post. That way we now its getting through.
You could not make this story up!

No comments:

Post a Comment

Powered By Blogger
 
eXTReMe Tracker